[01]Data Principal Request · DPDP §11–§14

Exercise your rights.

Under §11 to §14 of the Digital Personal Data Protection Act, 2023, you can access, correct, erase, withdraw consent for or nominate a representative for your personal data held by Crawlshark. We resolve verified requests within 72 hours, free of charge, in any of 22 scheduled languages.

SLA

≤ 72 h

Statutory

≤ 30 days

Cost

₹0

Languages

[02]Choose request type

[03]Submit request

Identity verification keeps your data safe.

We will email you a one-time verification link to confirm the request was sent by you. We never ask for your Aadhaar, PAN, password or financial information at this stage.

· Acknowledged within 24 hours
· Verified & resolved within 72 hours
· Statutory limit: 30 days (§13(2) read with DPDP Rules 2025, Rule 12)
· Escalation: Data Protection Board

Full legal name *

Email address *

Mobile (with country code)

Account / customer reference (if known)

Preferred response language

I am submitting this request as *

Describe your request *

I consent to Crawlshark verifying my identity by sending a one-time link to the email above. (§6)I confirm the information above is true, and I understand that knowingly furnishing false particulars is an offence under §15 of the Act, attracting a penalty of up to ₹10,000.I have read the Privacy Notice and understand how Crawlshark will process the personal data in this form (purpose: handling Data Principal requests; retention: 24 months for audit; lawful basis: §6 consent + §7(c) legal obligation).

Free of charge · No login required · §11 right of access

[04]How we handle your request

T+0

Receipt

Acknowledged within 24h with a ticket ID.

T+1

Verify

One-time email link confirms identity.

T+2

Scope

We locate your data across systems & processors.

T+3

Resolve

Action taken; signed response sent. SLA: 72h.

If we cannot resolve your request within the statutory 30 days, or you are dissatisfied with our response, you may escalate to the Data Protection Board of India established under §18 of the Act.

Questions before you submit?

Our Grievance Officer (grievance@crawlshark.com) or DPO (dpo@crawlshark.com) can walk you through the process in any scheduled language.

Book a demo See pricing